The Caretek support gave us peace of mind in extending the life of our hosting platform when we migrated from one data centre to another. We had an occasion to call out an engineer to replace a failed hard drive. The call was handled promptly and professionally and well within the SLA, It enabled our hosted environment to continue running. I wouldn’t hesitate in recommending Caretek, It’s a great service and very sensibly priced.
We have worked with Afinitek for 4 years and have bought Cisco equipment from them for customer projects we are working on. So when one of our large public sector clients came to us to ask us to support their Cisco environment of over 70 devices we employed the Caretek service from Afinitek. Caretek enables us access to Cisco software updates which we deploy to all devices and in the event of a device failure we know a replacement will be sent direct to our customer site within the SLA timeframe we signed up to. Total piece of mind at the right price.
We have purchased several Cartetek support packages for our clients networks. It would be impossible for us to hold stock of all the parts that make up the networks we support so really like the fact that we know replacement parts will be sent when we report a fault. It allows us to focus on what we do best which is supporting the customer and not sourcing replacement parts. We like the fact we can buy IT hardware from Afinitek too, it keeps everything all under one roof.
Afinitek always provides the most competitive costs for our HP requirements, combined with an excellent service and prompt deliveries enables us to repeatedly win business and exceed our customers expectations.
We offer an environmentally ethical, hardware asset re-deployment service. Traditionally company’s dispose of their pre owned or unwanted network hardware as per certain governmental recycling initiatives, and in some cases have to pay for this service. However by working with us we will help you establish whether your unwanted or unused networking equipment actually has any financial value to you. If so, we will offer you a competitive market valuation based on simple criteria.
We can provide a financial return to your budget to increase cash flow. Alternatively by using our asset recovery service you can offset funds raised by redeploying your hardware assets against new purchases which Afinitek can also provide and support if required.
You can be assured that your unwanted items will be redeployed and reused elsewhere, meaning that it is an environmentally sound alternative to purchasing new equipment.
All items are given a full and comprehensive check and tested to ensure they are in fully working order and any previous data or configurations are fully removed. We then reset to full factory default before being re-marketed.
We can arrange for items to be collected from your premises anywhere in the UK and delivered to us for testing.
Most manufacturers’ hardware is considered for re-deployment including Cisco, HP, IBM, and Dell, however older hardware generations may not be eligible.
Please contact us on 0845 1777 000, and one of our account management team will be pleased to discuss your requirement.